We offer a no hassle returns or exchange policy. If for some reason you are not happy with your order then you can return or exchange any unused item(s) within 14 days of receipt. Any returns received after this period may be rejected. Please contact us and state the following: Order Number, Reason for Return, the product(s) you wish to exchange the return for, your name & address.
If you’re unsure on whether you’re eligible to return an item, please contact our support team by emailing email@example.comYou are liable for the cost of returning your item(s) and for your parcel until the moment it reaches the manufacturer. We recommend sending returns on a recorded delivery to avoid any issues with your return reaching us.
Refunds are issued against the original payment method used on your order and will reach you within 7 working days of receiving your return. You will receive an email confirming your refund.
All orders are generally dispatched within 7-10 working days of ordering with the exception of orders made on weekends (Friday-Sunday), orders made over the weekend period will be dispatched on the next working day (Monday).
Orders can take from 15 - 35 working days to arrive from dispatch. This is due to customs in certain countries. These are estimates and often arrive quicker.
An email confirmation will be sent to the email address given on your order once the order has been dispatched.